Epic Patient Access

St. Petersburg, FL

Full Time

Senior Manager/Supervisor

Senior Manager – Epic Patient Access & Experience

Job Description:
We are seeking a Senior Manager with a strong Epic background to drive strategic patient access and experience initiatives. This individual will partner with healthcare organizations to develop and implement enterprise-level patient access strategies, optimize front-end workflows, and enhance the patient journey through Epic tools such as Cadence, Welcome, Referrals, and MyChart. The Senior Manager ideally brings a balance of operational leadership experience and strategic advisory skills, helping clients improve patient satisfaction, access, and overall performance through practical, measurable initiatives.

Key Skills and Experience:

Strong Epic background (Cadence, Welcome, Referrals, MyChart preferred; Cheers and Care Everywhere optional)
IT or Operational leadership in scheduling, registration, call centers, or patient engagement
Experience designing and implementing enterprise patient access strategies
Front-end workflow optimization expertise
Knowledge of front-end revenue cycle operations (e.g., insurance verification, financial clearance)
Knowledge of digital front door strategies and patient portals
Strong project management and cross-functional collaboration skills
Strategic advisory experience with healthcare executives and operational leaders preferred
Epic certification preferred

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Epic Patient Access

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