Epic Patient Engagement & Interoperability

St. Petersburg, FL
Full Time
Experienced

Job Description:
We are seeking a Senior Manager with strong Epic and digital health experience to lead patient engagement and interoperability initiatives. This individual will work with healthcare clients to optimize and personalize the patient experience using tools such as MyChart, Cheers, and Care Everywhere, while aligning these efforts with broader digital front door strategies. The ideal candidate will bring operational insight, technical fluency, and a strong understanding of how to drive value through patient-facing Epic technologies.

This is a targeted hire for the next 1–3 months focused on future-fit client engagements.

Key Skills and Experience:

  • Epic expertise with MyChart, Cheers, and Care Everywhere

  • Experience designing and optimizing customized MyChart portals (sometimes called Yo-Yo, you're on your own, customers) to improve branding, usability, and engagement

  • Knowledge of digital front door strategies, including self-scheduling, digital check-in, and mobile engagement

  • Understanding of patient communication workflows and patient access integration

  • Experience working across patient experience, marketing, and clinical operations teams

  • Familiarity with Epic APIs, App Orchard, or FHIR-based tools for extending MyChart functionality

  • Exposure to interoperability frameworks (e.g., Carequality, TEFCA) and business continuity planning is a preferred

  • Strong client-facing communication and strategic advisory capabilities preferred

  • Epic certification preferred


 
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